Communicate with customers
When we sell a product, we are sharing our values with customers.
We believe our customer’s values are the same as our values.
How to connect with us and get answer
Diacopars Customer Relationship Management (CRM) is one of main strategies to identify, satisfy the customers and make them a member of Diacopars family. Customer relationships in Diacopars are managed through different ways: website, telephone, shop, distributors and corporations. CRM is responsible for easy connection and fully answering all customer needs around the world. Time, place and nationality is not a barrier to communication. Our customers, in the first place, are our friends and we try to have fast, complete and easy to achieve services.
Customer Relationship Management is actually based on value exchange between customers and Diacopars. The emphasis is on true connection, trust and certainty. Diacopars tries to have a long term valuable relationship and be loyal to the customers. In other words CRM goal is to exchange advantages and responsibilities.
Successful trade relationships have some results:
- Certainty: Customers are sure to get the best and complete services and this makes them happy.
- Social Advantages: Loyal customers would receive more points, advanced services and commercial relations in between would be expanded.
- Special Services: Better services, more discounts and priority over other customers are some benefits we offer to our customers.
Feedback study system
By studying website feedback forms, Diacopars experts would be aware of ideas and get any opinion and criticism of customers. After analyzing and correcting problems Diacopars would have a better relation and better situation in customers mind. Customer needs, correction of any errors and upgrading the quality of products and services is very important for us to make our vision. Diacopars understand and prepare a way to make better relationships with customers and site visitors on the internet. We invite you to share your opinions with us through the form below.